1. Introduction
At Hakatee (hakatee.com), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you visit our website and purchase our products. This policy applies to all information collected through our website.
2. Information We Collect
We collect information in two ways: information you provide to us directly and information we collect automatically.
A. Information You Provide to Us
When you make a purchase or contact us, you may provide us with the following personal information:
- Contact Information: Your name, email address, and phone number.
- Shipping Information: Your shipping address and billing address.
- Order Details: Information about the products you purchase.
B. Information We Collect Automatically
Like most websites, we automatically collect certain information when you visit our site:
- Log and Usage Data: Your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
- Cookies: We use cookies to help our website function properly, remember your preferences (like items in your cart), and understand how you interact with our site. You can manage cookies through your browser settings.
- Analytics: We use services like Google Analytics to help us analyze website traffic and improve our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Order: To process your payment, print your custom product, and ship it to your address.
- To Communicate With You: To send you order confirmations, shipping notifications, and respond to your customer service inquiries.
- For Marketing Purposes: With your consent, we may send you emails about new products or promotions. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link in the footer.
- To Improve Our Website: To analyze how our site is used, fix technical issues, and enhance the user experience.
4. How We Share Your Information
We do not sell your personal information. We only share your information with essential service partners who help us operate our business:
- Production Partners: To create your custom-printed product, we must share your order details (such as design, size, and shipping address) with our print-on-demand fulfillment partner (e.g., Printify).
- Shipping Carriers: We share your name and shipping address with carriers like USPS and UPS to deliver your order.
- Payment Processors: We work with secure third-party payment processors (e.g., Shopify Payments, PayPal) to handle your payment. We do not store your credit card information on our servers.
- Analytics Platforms: We share anonymous or aggregated data with platforms like Google Analytics to understand website trends.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order or subpoena.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You may request access to or correction of the personal information we hold about you.
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time.
- Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us at [email protected].
7. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us:
- Email: [email protected]
- Phone: +1 276 230 2409
- Business Address: 5462 La Luna Dr, La Palma, CA 90623, United States